Florida Consumer Complaints Contacts

The information below was provided by a dissatisfied customer:

The Florida Department of Agriculture and Consumer Services, Division of
Consumer Services (DACS), is the state clearinghouse for consumer
complaints and has a voluntary mediation program to assist individual
consumers.  You may contact DACS online at:
http://www.800helpfla.com/
Or by mail at:  2005 Apalachee Parkway, Tallahassee, Florida 32399.  The
telephone number is (850)488-2221 or toll-free from within Florida
(800)435-7352.

Also, by contacting the Florida Department of Highway Safety and Motor
Vehicles (DHSMV) you have contacted the appropriate agency to review your
complaint.  DHSMV licenses auto dealers in Florida.  Therefore, you may
wish to continue to work with that agency's Consumer Advocate for whatever
information or assistance that agency may be able to provide:
http://www.flhsmv.gov/html/contact.html
You may also reach DHSMV at 2900 Apalachee Parkway, Tallahassee, Florida
32399-0500, telephone (850) 617-2000.

In addition, the Florida Department of Financial Services (DFS), Office of
Insurance Regulation, is the agency assigned responsibility for licensing,
chartering, examining complaints and inquiries on warranty service plans
in Florida.  More information is available on its website at:
http://www.myfloridacfo.com/
The contact information for DFS is:
Florida Department of Financial Services, Office of Insurance Regulation
200 East Gaines Street
Tallahassee, Florida 32399-0300
Telephone:  (850) 413-3100
Toll-free within Florida:  (800) 342-2762

As you seek to resolve your individual consumer complaint, you may also
wish to contact the following consumer organization:

BBB of Central Florida (serving Winter Park, Orlando, Altamonte Springs
areas)
Phone: (407) 621-3300
(800) 275-6614 (toll-free in FL only)
Internet: http://www.orlando.bbb.org

Florida's Deceptive and Unfair Trade Practices Act provides individuals
with a private remedy to bring an action for damages, attorney's fees and
court costs.  If you need legal advice, The Florida Bar offers a Lawyer
Referral Service which you may contact toll-free at (800) 342-8060.  If
you cannot afford an attorney, you may be eligible for low cost or pro
bono assistance through a local legal aid office.  The Florida Bar can
assist you with this process.  The Bar's website provides more information
about legal aid:
http://www.floridabar.org

This page was last updated on 04/09/08